Freelance project

Duration: Aug 2024 - Sep 2024

Responsibilities:

• Performed a transactional analysis.

DIGITAL ANLYST - INTERNSHIP

Primus Silva Sweden AB | Mariehällsvägen 38A 168 65 Bromma

Duration: Feb 2023 - Jun 2023

Responsibilities:

• Led the company's transition from Google Analytics UA to Google Analytics 4 as the project leader. Collaborated closely with a developer to modify the data layer according to GA4 Schema and implemented ecommerce events for GA4 and Facebook Pixel. Integrated VWO, an experimentation tool, to facilitate A/B tests and split tests.
• Created comprehensive reports in Google Looker Studio to evaluate site and marketing performance. Streamlined and automated Google Analytics data integration into a KPI report within Google Sheets.
• Utilized Python to analyze the company's ecommerce site, conducting cohort analysis, market basket analysis, and RFM analysis.

DIGITAL ANLYST - INTERNSHIP

Stiftelsen Tjolöholm|Tjolöholms slott 43973 Fjärås

Duration: Apr 2022 - Jun 2022

Responsibilities:

• Implemented Google Analytics and generated a comprehensive site performance report using Google Data Studio.
• Led a conversion optimization project aimed at optimizing the website for improved conversions and user experience.
• Developed a measurement plan and established key performance indicators (KPIs) to track and measure marketing effectiveness.

INSURANCE ADVISOR

Länsförsäkringar Halland l Strandgatan 10 30245 Halmstad

Duration: Feb 2017 - Present

Responsibilities:

• Assisted customers with acquiring private insurance, such as home and vehicle insurance
• Resolved customer service issues promptly and effectively
• Worked diligently to achieve sales budget objectives.
• Received the prestigious Best Salesperson Award in 2017 for outstanding performance.

CUSTOMER SERVICE PRIVATE BANKING

Länsförsäkringar Halland l Nygatan 37 31131 Falkenberg

Duration: Feb 2020 - Jun 2021

Responsibilities:

• Assisted customers with various banking services at the local office.
• Facilitated the process of opening bank accounts and other banking products for new customers.
• Collaborated closely with mortgage brokers, real estate agents, and other teams within the local office to ensure seamless customer service delivery.